Sealed by the week, sorted by the hour

On four or more medicines? We pack them a week at a time: every pocket labelled with the day and the hour, checked by a second pharmacist, sealed. Free, and one less thing to count at the kitchen table.

Order a repeatAsk about weekly packs
Blue weekly pill boxes marked by day, open over capsules on a pink tray
An example week: tablets in each pocket
MonTueWedThuFriSatSun
Morning2222222
Midday1111111
Evening3333333
Bedtime1111111

Seen today in the room behind the counter, with no appointment

A pharmacist in red takes an older woman's blood pressure
A woman in a striped scarf about to sneeze into a tissue
A woman pressing her hands over both ears, eyes shut
A woman with her head tipped back, a hand at her throat

Walk in

The Hale clinic room · Mon–Sat

A pharmacist sees you privately for ten minutes, can treat seven common conditions under the NHS Pharmacy First service, and tells you plainly when it needs your GP instead.

  • Ages 5 and over

    Sore throat

    Checked, treated or referred the same day.

  • Ages 1 to 17

    Earache

    We look inside with an otoscope before anything is prescribed.

  • Ages 12 and over

    Sinusitis

    Most clear by themselves; we tell you which ones won't.

  • Ages 40 and over, free

    Blood pressure

    A reading in five minutes, sent to your GP if it is high.

A smiling man in glasses holds up his sleeve to show a plaster on his arm

Jabs by the season, given in the same room

VaccineWhoWhenBooking
FluFree at 65 and over, in pregnancy or with a long-term condition; £16 for everyone elseOctober to MarchBook
CovidFree at 75 and over and for people the NHS invitesSpring and autumn roundsBook
TravelAnyone going abroad; we check your route and history firstSix weeks before you flyBook
ChickenpoxChildren from one year and adults who never had itAll year, two dosesBook

The shop: four shelves chosen by our pharmacists

A cup of tea with floating daisies on white bed linen

Sleep & Calm

  • Herbal teas and remedies we would take ourselves
  • Earplugs, eye masks and a quiet word about what keeps you up
  • Short-term sleep aids, only after a chat at the counter
Ask us to order something

Delivered by bike, Tuesdays and Fridays

Prescriptions and shop orders within a mile and a half of the counter come by bike, free. Further out, we post them tracked for £3.

  1. A rider in a white helmet cycles past with a crate on the back rack

    Leaves 9:30

    Example Street

    Bags sealed at the counter, names checked twice.

  2. A brick terrace with coloured front doors and cars parked outside

    Around 9:45

    Brudenell Row

    Two repeats and a weekly pack, handed over at the door.

  3. Tall stone houses in a row, one with a red front door

    Around 10:05

    Hollis Avenue

    A fridge item, carried in its own cool bag.

  4. Red-brick houses with gables and a tree in blossom

    Around 10:20

    Cardigan Grove

    Last week's pack collected, this week's left in its place.

  5. A curving lane of old stone cottages under a grey sky

    Around 10:40

    Kirk Lane

    Back at the counter by eleven, before the clinic opens.

The people at the counter

Nadia, laughing in a white shirt, balances a storage jar on her head
Sami in a white coat, standing by the dispensary shelves
June, smiling in a white T-shirt in front of a red wall

Two pharmacists, one counter assistant and a dog. Nobody here works for a head office.

A brown dog asleep on the wooden counter in front of shelves of jars
Biscuit, on the counter since 2015

Independent since 1987, and still nobody's branch

Margaret Hale opened this counter in 1987 with one dispensing bench and one rule: whoever is unwell gets the next free pharmacist, not the next free till. When she retired, three chains offered to buy the shop. Sami and I bought it instead, from the person who trained us both.

Nothing here is decided by a head office. We stock what our patients ask for, keep the clinic room open on Saturdays, and Biscuit, Margaret's dog, still sleeps on the counter in the afternoons. If something here could be better, tell me at the counter.

Nadia OkaforOwner and superintendent pharmacist

Asked at the counter

The questions we hear most, each filed under the part of the pharmacy that answers it.

Can you order my repeat from the surgery for me?

Yes. Tell us once which surgery you use and what you take. We request each repeat seven days before you run out and text you when it is packed.

What happens to my weekly pack if a dose changes?

We repack it the same day your GP sends the change, and swap the old pack at your door or at the counter. You never have to pick tablets out yourself.

Do I need an appointment for the walk-in room?

No. Come in, tell the counter what is wrong, and the next free pharmacist sees you, usually within twenty minutes. Jabs are the only thing we book ahead.

Is the flu jab free for me?

It is free at 65 and over, in pregnancy, for carers and with most long-term conditions. Ring us with your situation and we will tell you before you come in.

Can you order something you don't stock?

Usually by the next afternoon. Ask at the counter or by email, and we will tell you the price before we order.

Can I speak to a pharmacist in private?

Always. Ask for the clinic room, or just say you would rather talk somewhere else. Nobody at the counter will ask you why.

Is there step-free access and somewhere to park?

The door is level with the pavement and wide enough for any wheelchair. There are two twenty-minute bays behind the shop, reached from Hollis Avenue.

1 Example Street, Leeds LS0 0AA

Two doors up from the bakery, opposite the stop for the 56 bus. Step-free from the street, with two short-stay bays at the back.

Opening hours
Monday to Friday8:30–19:00
Saturday, clinic room open9:00–17:00
Sunday, dispensary only10:00–13:00

0113 000 0000counter@hale.example

A white sign reading Open hangs inside a glass shop door

Order a repeat

We reply within one working day. For anything urgent, ring the counter.

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